Orders received before 12pm, Mon to Fri will be dispatched the same day, typically arriving the next day even on standard delivery.
Orders placed on public holidays, weekends and after 12pm on Fridays will be dispatched on the following working day.
FREE shipping on any purchase over $50 (for Standard delivery orders only, not applicable for Express Delivery.
Shipping costs and delivery times are calculated during checkout depending on the country you want us to send your order to and final weight / size of the order.
Please be careful to check all billing and shipping information before an order is placed, as orders are processed quickly and changes are unable to be made once they've been received and accepted. This also includes changing styles, colours and/or sizes.
We may be able to cancel your order prior to dispatch, but we cannot guarantee this. Most orders are dispatched within 1 - 2 hours of receipt and we cannot cancel your order or make changes to your address after this time.
To enquire about changes or cancellations, please email our Customer Service team at firstname.lastname@example.org.
If you have not received your delivery within the specified time frame, please contact our customer service team at email@example.com.